Privacy Policy

Privacy Policy

This Privacy Policy was last updated on  25/05/2018

Who we are

We are a Pharmacy based in, Youghal, Co Cork Ireland.

Youghal Pharmacy has a registered address of:

149 North Main St,
Youghal,
Co Cork
Ireland

You can contact us by email –youghalfos@gmail.com or by telephone 024 90073.

This privacy policy covers how Youghal Pharmacy uses information gathered from you when you use our website, contact us, or sign up to our newsletter. This policy does not cover the practices of companies that the company does not own or control, or the actions of people that the company does not employ or manage. This Privacy Policy may change in the future. We invite you to check back periodically to see if we have made any changes. By using this site, you agree to the terms of our policy.

At Youghal Pharmacy we are committed to protecting your privacy and we believe we have taken every step necessary to adhere to the General Data Protection Regulation (GDPR). This policy explains how and for what purposes we use the information collected about you via our website. Please read this privacy policy carefully. By using this Site and any services we offer via this Site, you are agreeing to be bound by this policy in respect of the information collected about you via this Site. If you have any queries or comments about the policy or our use of your personal information, please get in touch with us by emailing us at youghalfos@gmail.com or by telephone 024 90073.

In general, we use the information we collect about you to:

  • improve the website use by collecting cookies
  • Provide you with a service directly requested from the pharmacy – text message reminder or a booking
  • support our own marketing and promotion efforts
  • contact you about our services if you have expressed an interest in us doing so

Personal information collected

The only personal data that we may collect when you visit our website is your name, email address and contact telephone number. This information is collected when you fill out and submit our contact form. If you chose to register with Youghal Pharmacy text and collect system, the data submitted remains on our website for 30 days before it is automatically deleted.

Log Data

We log general information about your browser whenever you visit our website. This information may include your computer’s Internet Protocol (IP) address, your browser type and version, the pages you visit on our site, the time and date of your visit, and the time spent on each page.

Like most website operators, we collect this data to better understand how our visitors use our services, and how we may improve your experience of our website in future. We do not share data specifics publicly but may disclose aggregated and anonymised versions of this information, eg. in website usage trend reports.

Newsletter

If you give us your email address via our Newsletter sign up form, we will add you to our newsletter database, this database is held on Mailchimp and access to this account is restricted to staff and contractors of Youghal Pharmacy. When a newsletter is issued you are always given the option to unsubscribe should you wish. We will never automatically add you to a newsletter database without your express permission.

How we collect and hold data

When you visit, we may also collect information about how you use the Site including the content you look at, but this is not personally identifiable as you. This information is aggregated and we may use this information to identify patterns which we can use in our marketing to help us improve our services.

We take reasonable steps to protect the data provided via our services. We maintain administrative, technical and physical safeguards designed to protect the Personal Data you provide. However, no internet or email transmission is ever fully secure or error free. Therefore, you should take special care in deciding what information you send to us via email. Please keep this in mind when disclosing any Personal Data to us via the internet. We store Personal Data only for as long as it is necessary for the fulfillment of the purpose for which the Personal Data was collected, unless otherwise required or authorised by applicable law. We take measures to destroy or permanently de-identify personal information if required by law or if the Personal Data is no longer required for the purpose for which we collected it.

Who has access to the information?

The staff at Youghal Pharmacy and certain, relevant third party suppliers have access to the information, including personal information that we have collected from you.

If our business enters into a joint venture with or is sold to or merged with another business entity, your information may be disclosed to our new business partners or owners. We will not otherwise disclose, sell or distribute your information to any third party without your permission unless we are required to do so by law.

Access to, changing or removing the information we hold

If you want to update your information, change your mind or no longer wish to have your details stored by us, please email youghalfos@gmail.com or contact us by telephone 024 90073 . Any changes/removal requests will be actioned within 30 days.

Cookies

We use “cookies” to collect information about you and your activity across our site. A cookie is a small piece of data that our website stores on your computer, and accesses each time you visit so we can understand how you use our site and serve you content based on preferences you have specified. If you do not wish to accept cookies from us, you should instruct your browser to refuse cookies from our website, with the understanding that we may be unable to provide you with some of the website’s key features without them. This policy covers only the use of cookies between your computer and our website; it does not cover the use of cookies by any advertisers.

Third-Party Services

We employ third-party companies and individuals on our websites. These third parties have access to your personal information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

This includes:

For website build and blogging: WordPress https://wordpress.org/about/privacy/

For analytics tracking: Google Analytics https://policies.google.com/privacy?hl=en

For Newsletters: Mailchimp https://mailchimp.com/legal/privacy/

Security

We take security seriously and do what we can within commercially acceptable means to protect your personal information from loss or theft, as well as unauthorized access, disclosure, copying, use or modification. That said, we advise that no method of electronic transmission or storage is 100% secure, and cannot guarantee the absolute security of your data.

Links to Other Sites

Our website may link to external sites that are not operated by us. Please be aware that we have no control over the content and practices of these sites, and cannot assume responsibility for their treatment of your personal information. This privacy policy only covers our website and privacy practices.

Changes to our Privacy Policy

At our discretion, we may change our privacy policy from time to time. Your continued use of this site after any changes to this policy will be regarded as acceptance of our practices around privacy and personal information.

Access to information and contacting us

To the extent provided by applicable law, you may have the right to obtain confirmation that we hold Personal Data or other information about you, request access to and receive information about the Personal Data we maintain about you, receive copies of the Personal Data we maintain about you, update and correct inaccuracies in your Personal Data, object and withdraw your consent to the processing of your Personal Data and have the information edited, deleted or have processing of this data limited. The right to access Personal Data may be limited in some circumstances by legal requirements. To exercise these rights, please contact us using the methods listed below. Upon your request, we will take reasonable efforts to delete all of your Personal Data and non-identifiable information that you have provided to us, though we cannot delete any aggregate or otherwise non-indefinable information derived from your Personal Data or from your use of our services. If you provide us with any information or material relating to another person(s), you are responsible for making sure that the sharing with us and our further use as described to you from time to time is in line with applicable laws.

Contact us:

youghalfos@gmail.com or by telephone 024 90073.